Data Recovery

Computer Data Recovery

The general rule is that if the drive is spinning we can retrieve the data.
If the drive is not spinning then it would need to be sent to a data retrieval specialist such as apex technology based in Cheshire, they have labs available to safely dismantle the drive and read the disc platter directly this can then be transferred to a CD / DVD if the data is small enough or directly to a replacement drive, this is to reduce the labour charges involved .

If your not sure on the state of the drive and need advice on retrieval please ring our mobile on 07896242565 or Local Call 01926 350906 and we will only be to happy to help.

The retrieved data can be placed on CD / DVD if small enough or transferred directly to a new hardrive or replacement machine.

We provide this service to out customers in the city of Coventry and the county of Warwickshire (Including Warwick, Leamington Spa, Kenilworth, Stratford upon Avon, Banbury, Southam, Bloxham and surrounding villages).

 

 

Permissions error when saving Microsoft Word files at Chase Meadows in Warwick

Good afternoon we are with a customer on the Chase Meadows in Warwick, The customer has reported several problems on their notebook computer running Microsoft Windows XP, the first problem was that the computer had lost all of the customers data, it seems the customer had purchased the computer from a previous employer and the …

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Data transfer to Apple Macbook and HP network printer setup at Wellesbourne in Warwickshire

Good morning we are with a customer on Bridge Street at Wellesbourne in Warwickshire, we are here to help the customer install his Apple Macbook Pro laptop computer, this involved setting up a HP Officejet 7310 all in one printer as a network printer to allow network sharing between the computers. and transferring data including …

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Office missing from an Acer Aspire Series 3 new computer installation and wireless printer install at Kenilworth in Warwickshire

Good morning we are with a customer on Lindsey Crescent at Kenilworth in Warwickshire, we are here because the customer has reported an issue with running Microsoft Office 2010 on their Acer Aspire Series 3 Laptop Computer. When tested we find that there is a registry issue preventing the user profile from loading and the …

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New computer installation and data transfer at Marton in Warwickshire

Good afternoon we are now back at Marton in Warwickshire, we are here to set up the customers new Lenovo computer system recover the data from the failing Packard Bell PC, recovered the emails and address book, installed the router and setup the HP PSC 2115 multi function Printer.

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Computer security problem at Marton in Warwickshire

Good morning, We are with a customer on the High Street at Marton in Warwickshire, we have been called out to look at a Packard Bell iMedia 2326 computer that is misbehaving, the Customer has reported that this Microsoft Windows 7 installed computer is working fine in safe mode, but fails in normal mode by …

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Documents and pictures gone missing at Stratford upon Avon in Warwickshire

We are now with a customer on Shottery Road at Stratford upon Avon in Warwickshire. we are here because after a Trojan virus got on to the customers Dell Inspiron laptop computer, they performed a system restore to return the system to normal but in doing so their documents music and pictures have disappeared , …

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Attempting data decovery at Warwick in Warwickshire

Good afternoon today we are at Warwick in Warwickshire attempting to do a data recovery on a customers Hewlett Packard laptop hard drive. Update: Successfully managed to recover the hard drive and transferred the customers pictures to a DVD Disc

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Laptop computer installation at Leamington Spa in Warwickshire

Next today we are with a customer on Almond Avenue at Leamington Spa in Warwickshire, We are here to setup a new Dell XPS 14Z laptop computer this will include recovering data from an older laptop computer, setting up email (including recovering emails from Microsoft Windows Live Mail), address Books and setting up with the …

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Computer installation at Coventry

This morning I am in Coventry at Matrix Lasers Setting up and New Computer on the existing network. Here we are transferring the Documents, Setting up Sage Accounts , installing a PCI parallel port card to run an Epson dot matrix printer , transferring emails and address book, generally attempting to make the new machine …

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Laptop data recovery at Kenilworth in Warwickshire

This afternoon we are in Kenilworth to attempt to recover a customers missing pictures from a laptop Computer. Update Unfortunately the customer had done a factory reset on this machine and it might have been possible to retrieve some of the photos using another machine and running a recovery program but it would have taken …

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Harddisc data recovery at Leamington spa

Today we are in Leamington Spa at APNA Partaap Driving School (07855)791060, to Attempt a data recovery on an out of warranty Western digital harddrive. The harddrive was dead with no power and the customer happened to have a spare identical drive so we swapped the control board which surprisingly was the correct board and …

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HP Laptop Data Recovery Leamington Spa

This Morning we have a dead Hewlett Packard laptop with course work for university required for the following week. It appears that the main board on this HP Laptop has died and the cost and time scale for repair would be to much and to long. so we have removed the drive and transfered the …

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Computer security problem at Marton in Warwickshire

Good morning, We are with a customer on the High Street at Marton in Warwickshire, we have been called out to look at a Packard Bell iMedia 2326 computer that is misbehaving, the Customer has reported that this Microsoft Windows 7 installed computer is working fine in safe mode, but fails in normal mode by giving a security centre error on start up, Control Alt Delete is having no effect and the machine is locking up with out warning.

Update: This after checking the registry and start up files, we looked for malware and checked the Heat sink and Fan on the Processor we found nothing untoward on the computer, we checked the Event Log and found the error “Parity error on Device Raid Port 0”, this is a problem with the hard drive we have attempted to do a recovery on the drive and it reached 13 % before the computer locked up, this lock up is being caused by a failing hard drive.

The customer has decided to get a new computer, as this one is about 4 years old now and we will recover the data at that point.

Documents and pictures gone missing at Stratford upon Avon in Warwickshire

We are now with a customer on Shottery Road at Stratford upon Avon in Warwickshire. we are here because after a Trojan virus got on to the customers Dell Inspiron laptop computer, they performed a system restore to return the system to normal but in doing so their documents music and pictures have disappeared , so we are here to attempt a recovery of the missing data.

Update all the documents recovered , updated the Antivirus to AVG 2012 and ran a malware scan which found a number of issues including a Trojan downloader virus.
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Laptop data recovery at Kenilworth in Warwickshire

This afternoon we are in Kenilworth to attempt to recover a customers missing pictures from a laptop Computer.

Update Unfortunately the customer had done a factory reset on this machine and it might have been possible to retrieve some of the photos using another machine and running a recovery program but it would have taken a good 60 to 90 minutes to run the scan to find out if any thing survived, this time the customer said not worth recovering and asked me to reinstall the software and missing updates and antivirus.

Harddisc data recovery at Leamington spa

Today we are in Leamington Spa at APNA Partaap Driving School (07855)791060, to Attempt a data recovery on an out of warranty Western digital harddrive.
The harddrive was dead with no power and the customer happened to have a spare identical drive so we swapped the control board which surprisingly was the correct board and gained power to the drive,
Unfortunately this then showed us the read arm was broken some how as it made a clattering noise when starting up.
The only way to recover this drive is with expensive specialist equipment.
So the customer has been referred to www.apextechnology.co.uk

Data recovery in Wellesbourne

This afternoon i am on Grange Gardens in Wellesbourne to see a computer that is giving a blue screen of death and rebooting. To be honest the machine is fairly aged but the data is important so we booted in to recovery console and attempted to read the drive this resulted in the “Drive can not be enumerated” error message and we then attempted to run a check disk on the harddrive, this is a 50/50 situation and takes a good 60 to 90 minutes to complete but as the data was urgent we tried it and suceeded.The important thing to remember is that although it was working straight after there still might be an issue with the hardrive so we left the customer backing up his data to an external hardrive.

UPDATE as is the case in murphy’s law 2 weeks after we did this the computer died again but the customer was happy due to the fact his data had been saved and he had taken on board the warning and updated his backup each time he used.

Computer Repair in Haseley Knob

Good Morning today we are with a customer in Haseley Knob between Wroxall, Beausale and Honiley the issue is the customers Laptop Computer is not booting up, We loaded in to Recovery Console and attempted to read the Harddrive this resulted in the Error “An error occurred during directory enumeration”, This mean’t the hardrive was unreadable at this point, we performed a hardrive recovery and was able to make the machine fully functioning again with the recommendation that the customer backs up any important data as would be possible that the drive is failing.

Data Recovery in Warwick

This afternoon we are in Warwick working for Sliding Sash Supplies Ltd, We are here to repair a computer that is not not loading, We ran a recovery and was able to then read the drive. The drive how ever was quite old so we installed in to an IDE Adaptor and transferred to another PC.

New Computer Installation and Data Transfer at Kenilworth

Good Morning we are with a customer on Clinton Lane in Kenilworth, We are here to Install the customers new computer system, This includes installing antivirus and firewall security, Setting up wireless internet access, setting up the customers existing printer, and transferring the customers data from an older PC the data is including Documents, Pictures, Music, Favourites, Emails and the address book.

Data Recovery in Kenilworth

Unmountable Boot Volume in Leamington Spa

We are with a Customer on Gaveston Road in Royal Leamington Spa, We are here to repair a Sony Vaio Laptop Computer that is giving the hard drive error “Unmountable Boot Volume”, We succeed in performing a recovery here and recommend the customer to backup any important data to their external hard drive in case the problem reoccurs.

Computer not booting up at Wellesbourne

Good afternoon for our Last job today we are with a customers in Wellesbourne, We are here because the customer computer is not booting up and giving a “non-system disk or disk error replace and strike any key when ready” error to repair this we loaded the recovery console from CD and tried to read the drive this failed so we ran the recovery program this claimed to have fixed many faults and the drive was read able again. We rebooted the machine and all was fixed the customer has been told to back up any important or irreplaceable data like pictures in case the machine fails again.

Computer Rebooting in Warwick

Good afternoon we are in Warwick to repair a computer that is rebooting constantly, for this one we have booted up a CD in recovery console and attempted to read the drive this resulted in the error “An error occurred during directory enumeration” and meant the drive was currently unreadable, So we ran the recovery tool from the CD, this found and fixed errors on the hardrive this allowed us to load the computer and the customers data was recovered, The recommendation at this point is to make sure any important or irreplaceable data such as letters,accounts or pictures are all backed up to another media such as CD, Memory Stick or another hardrive as the possibility of the error reoccuring in a more problematic state could occur.