This afternoon we are in Warwick working for Sliding Sash Supplies Ltd, We are here to repair a computer that is not not loading, We ran a recovery and was able to then read the drive. The drive how ever was quite old so we installed in to an IDE Adaptor and transferred to another PC.
Good Morning we are with a customer on Beauchamp Road in Warwick, we are here to Set up a new computer system, This entails Installing the computer with any of the customers software that is required, Installing the Netgear ADSL Wireless Router, Protecting the computer with antivirus and firewall, setting up the emails and internet, Retrieving data from a 3.5″ IDE hard drive from the old computer including My Documents(The advantage of doing this was that we did not have to repair the existing computer plus usually quicker), Pictures, Music, Emails and address book, as well as installing viewers for Powerpoint, and installing the 2 Printers here (one Brother Laser printer and one HP multifunction inkjet).
For the last job today we are at a customers on Chesford Crescent at Warwick, We are here to repair the customers Laptop computer which is giving a hall.dll Error, To check this computer we booted to system recovery Console and attempted to read the hard drive this resulted in the error “unable to enumerate directory”, This meant the hardrive was unreadable so we had no choice but to attempt a recovery on the computer, this was successful and after being able to reboot in to windows we setup the customer with a backup system and left the machine backing up. The reasoning for this is that the data involved was critical to the customer and having had one issue it seemed quite likely another may occur.
Update as it happens 2 days later the repaired machine died and the backup of the laptop computer saved the customer from having to repay for data recovery, the only thing to note here is if your using a hard drive to backup to then you need to remember it is also a mechanical device and it is worth retiring the back up drives every 2 years to avoid failure.