Documents and pictures gone missing at Stratford upon Avon in Warwickshire

We are now with a customer on Shottery Road at Stratford upon Avon in Warwickshire. we are here because after a Trojan virus got on to the customers Dell Inspiron laptop computer, they performed a system restore to return the system to normal but in doing so their documents music and pictures have disappeared , so we are here to attempt a recovery of the missing data.

Update all the documents recovered , updated the Antivirus to AVG 2012 and ran a malware scan which found a number of issues including a Trojan downloader virus.
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New Computer Installation at Stratford upon Avon

This afternoon we are at a customers in Stratford upon Avon, We are here for Several jobs starting by Installing the customers new Sky broadband router, Then setting up their new Toshiba laptop computer and installing any needed software including antivirus Software and setting up an Existing Hewlett Packard Printer, This was then finished up by transferring the customers data from an existing desktop PC to the new laptop and confirming all readable( This included Documents, Pictures, Favourites, Emails and the address book ).