For our first job today we are with a customer in Leamington Spa, the issue here is that the emails are not sending from the customers computer.
Update:- This one looks like its an issue at Tiscali as the customer is a professional client we have recommended and ordered Web hosting and a .co.uk Domain name, this will give the customer the option to easily change broadband supplier at a later date.
We are currently in Kenilworth at a customers fixing a problem with Outlook 2002 the error we are getting is 0x8004210a, this is solved via a hotfix downloaded from microsoft
Good Morning for our first job today we are in Leamington spa sorting out Email problems for a customer
Good morning, We are with a customer on Rouncil Lane in Kenilworth, We are here to solve an issue where by outlook 2007 is crashing, After investigating the event log we found a number of event id error numbers 1000,5000,1002,2000. These suggested an issue with the MSO.DLL or corrupt pst, tested in safe mode and it seemed to be working fine so unlikley to be a PST file fault, Disabled all addins no change, in checking the event log further we found that some windows updates had been applied in the last 7 days, So we removed and reinstalled Service Pack 2 and this repaired the fault.
Next today we are with a customer in Barford to repair a broken dial up internet connection, the issue here is that Outlook Express gives errors 0x800CCC90 and 0x800CCC0E. We fixed these issues and then updated the customers antivirus to AVG 9 and Zone Alarm firewall to the latest version.
We are currently with a customer in Barford, We are here to check a 0x800CCC0F error issue with the Emails on the customers computer.
Update on this one it Turned out to be a Trojan virus and other malware that needed removing from the computer