Repairing a power socket on a laptop computer onsite at Wellesbourne in Warwickshire

Good morning we are with a customer on Hammon Green at Wellesbourne in Warwickshire, we are here to effect a repair on an Acer Aspire 5738 / 5338 laptop computer that has a loose power supply socket, this will involve disassembling the computer and removing the main motherboard to see if the socket looks repairable and assuming that it does need re soldering and strengthening the socket before testing and reassembling .
Laptop Power Supply Connector Repair

Update: The Acer Aspire 5738 / 5338 laptop computer was repaired successfully, and as the machine was 2.5 years old it seemed prudent to change the CR2032 battery that holds the time date and CMOS information as they can last 3 to 5 years and normally would be inaccessible.

Netbook computer running slow at Warwick in Warwickshire

We are with Paul Swanson Guitar Tuition at Greville Road on the Emscote in Warwick, we are here because the customer has reported that their MSI Notebook computer is running very slowly.
Update after removing 10 entries from the registry, we removed several toolbars and unneeded programs, found and removed a Trojan Vundo virus and other malware , updated the antivirus to AVG 2012 and flash to the latest version.


trojan virus and malware removal in warwick


Internet problems at Warwick in Warwickshire

Good morning we are with a customer on the Stratford Road at Warwick in Warwickshire, we are here because the customer is reporting poor wireless signal to their BT Infinity wireless router with their Compaq Laptop Computer.



Update: There was a connection issue with the infinity router and so we rang BT technical support who got the broadband up and running quiet quickly, the weak signal was because the laptop had reattached its self to a neighbours BT Openzone network, After getting the computer working properly on the customers router we found the internet was still slow to respond so we deleted the internet cache and this fixed the issue.

Broadband problems on the Woodloes in Warwick

Next today we are at Langcliffe Avenue on the Woodloes in Warwick, we are here because the customers internet has stopped working, after testing we find its an issue with the length of the telephone extension line to the ADSL modem that’s installed here, however in the past 6 years since it was installed their requirements have changed, so we have altered the wiring to make it work, upgraded to a wireless ADSL modem router and set up the computers here to work via wireless .

Computer repair at Welford on Avon near Weston on Avon, Luddington, Long Marston, and Binton in Warwickshire

This morning we are with Avon Energy Assessors Ltd at Welford on Avon near Weston on Avon, Luddington, Long Marston, and Binton in Warwickshire to perform a repair and some maintenance on the customers laptop computer, the main problem being with Microsoft Outlook 2007 being slow to load and Suggesting exit issues, opening in safe mode, sync not finishing , this required updating to service pack 1 and a hot fix loading, in addition to this we also updated the IBM Thinkpads drivers and various other program updates.

Setting up a wireless router in Warwick

Good morning this morning we are in Warwick trouble shooting a wireless router installation, it seems one computer out of the devices here is not finding the wireless Router and we need to establish why.

Update Turns out the wireless router installed was set to auto and had choose channel 13 and for some reason the wireless card was set to US so was only able to see up to channel 11, reset to UK and all seems well plus removed a search bar from the computer.

Laptop computer repair in Leamington Spa

Dentists this afternoon so our last job is a laptop repair in Leamington Spa the computer is a Dell Studio XPS. It has a fault on the screen unfortunately to repair it we need smaller Torx Screwdrivers than are currently in our Kit I.E. Smaller than T5 Torx so we have ordered a few sets of the smaller sizes and will be back here in a few days time.

Laptop data recovery at Kenilworth in Warwickshire

This afternoon we are in Kenilworth to attempt to recover a customers missing pictures from a laptop Computer.

Update Unfortunately the customer had done a factory reset on this machine and it might have been possible to retrieve some of the photos using another machine and running a recovery program but it would have taken a good 60 to 90 minutes to run the scan to find out if any thing survived, this time the customer said not worth recovering and asked me to reinstall the software and missing updates and antivirus.

Kenilworth Router Trouble,Apple Mac at Henley in Arden and Laptop Repair in Wootton Wawen

At Kenilworth in the morning to sort out an adsl wireless router , and help a little with google web page search stuff with @suecablephoto .

Then the afternoon in Henley in Arden first setting up an Apple Mac with a virtual Windows using VMware Fusion happy to say that’s easier to do since i first set one up a good few years ago.

Followed by a trip to Yew Tree Farm Shop  at Wootton Wawen to perform minor surgery to a dell laptop computer by disable a misbehaving mouse pointer.

HP Laptop Data Recovery Leamington Spa

This Morning we have a dead Hewlett Packard laptop with course work for university required for the following week.

It appears that the main board on this HP Laptop has died and the cost and time scale for repair would be to much and to long.

so we have removed the drive and transfered the data to a spare laptop that the customer can use until they purchase a new machine smiles all round.

Computer Repair in Haseley Knob

Good Morning today we are with a customer in Haseley Knob between Wroxall, Beausale and Honiley the issue is the customers Laptop Computer is not booting up, We loaded in to Recovery Console and attempted to read the Harddrive this resulted in the Error “An error occurred during directory enumeration”, This mean’t the hardrive was unreadable at this point, we performed a hardrive recovery and was able to make the machine fully functioning again with the recommendation that the customer backs up any important data as would be possible that the drive is failing.

Laptop Computer Repair Warwickshire

Today we have been working around Warwick the first job in Coten End to repair an issue on a laptop computer, The problem being that Word was not loading,

The Second of the day is for solving a Webmail issue on a computer running Windows XP

The Last of the day is for an ongoing ADSL problem the issue here is convincing the broadband operator that the fault is theirs to solve they seem to be giving us more hoops to jump through than usual.

UPDATE the issue in the end was found to be an internal fault on the telephone wiring but the trouble was the line would not increase in speed until 3 days after being added to the test socket unfortunately this is down to  how the ADSL system tries to keep fault lines alive.

Computer Maintenance in Warwick

Good morning we are with a customer at Coten End in Warwick The customer has called us here to performing some maintenance on a HP laptop computer.

There was a few problems on this customers HP laptop computer the main one being that Microsoft Word was not functioning correctly this was found to be caused by a registry error which we rectified and got the customer up and running again

Virus Removal in Warwick

Good Morning Today we have been at a customers in Warwick removing a root kit and Trojan Viruses from a Sony Laptop Computer.

This one created a fake SVC host file Called VzCdbSVC which we had to disable before we could remove. and checked all clean with a malwarebytes scan.

Computer Running Slow in Warwick

This afternoon we are in Warwick to repair a computer that is running slow.

The computer is a laptop PC running Windows XP , after going through all the usual checks registry, Virus check and Malware check, we found that the cause was that there was more than one guard on the web browser and they seemed to conflict with each other.

Dead laptop computer at Harbury in Warwickshire

Good afternoon we are with a customer on Mill Street at Harbury in Warwickshire, We are here to inspect a faulty laptop computer, The issue here is that the laptop computer is intermittently shutting down, After some investigation it is confirmed to be a power supply fault on the mother board and considering the age of the computer would be uneconomical to repair.

The Customer has decided to order a new Toshiba laptop computer and have us rescue the data when it arrives.

Repairing a power socket on a Dell Inspiron laptop at Bishops Itchington in Warwickshire

Next today we are with a customer on Chapel Street at Bishops Itchington in Warwickshire, The customer has reported that the power socket on his Dell Laptop is loose and is not charging up correctly ( It will only charge the battery when the connector is held ), To repair this computer we first need to strip the laptop and removed the main board and then inspect the power connector luckily the connect is not broken and we are able to clean up the mother board, Resoldered the connector and strengthen its support, Then we tested and Reassembled the Dell Laptop.

This one was a relatively quick repair and took us approximately 1.5 hours to complete other computer makes have been known to take up to 2.5 hours.

Time and Date Clock Stopped on Dell Laptop in Warwick

Good evening we are now at the staff accommodation Block in Lakin Road at Warwick Hospital in Warwick, We are here to repair a Dell Inspiron 1545 laptop computer that is not holding the time and date correctly.

Update: due to lack of foresight Dell have made this one a complete strip down job it took approximately 90 Minutes in total to strip the machine replace the battery ( CR2032 ) and rebuild the laptop to a working state, When it really could have needed the cover for the memory on the base being 2 cm bigger.

Dell Computer Laptop Repair

Sony Vaio Laptop Hard drive Replacement in Warwick

We are now back with the customer on Croft Close off of the Myton Road in Warwick to complete a previously started repair, The new hard drive has arrived which we install in to the Sony Vaio VGN-FW21M laptop computer, Reinstalled Windows Vista from the customers recovery DVD, Installed the customers software, Installed Antivirus, Setup the Wireless for internet and email access, and installed the customers Printer.

Sony Vaio VGN-FW21M Software Reinstalled

Computer not Booting up in Warwick

Good morning, We are with a customer on Croft Close off of the Myton Road in Warwick, We are here to repair a Sony Vaio laptop computer that is not starting up correctly, The Computer is giving the error ” Disk boot failure, insert system disk and press Enter”, We booted to recovery console and attempted a recovery this failed Luckily the customer has been keeping a backup of their data, so we have ordered a replacement hard drive to fit when it arrives.

Computer Repair Wireless Installation and Trojan Virus Removal in Kenilworth

We are now with a customer on Webster Avenue in Kenilworth, We are here to repair several computer problems.

The desktop computer here has Trojan viruses and malware which we removed and then updated the antivirus software.

We reset the Router to include Wireless security.

The Philips Laptop has wireless issues and a fan that is not working, We stripped the laptop, Cleaned the fan and then reassembled this solved the fan issue, Removed and reinstalled the wireless driver which gave us working wireless .

Laptop Computer Repair in Kenilworth

Quote for a Broken Screen in Hampton Magna

Good Morning we are in Bellam Road at Hampton Magna, We are here to inspect a Packard Bell Easynote TJ65 Laptop that was returned to PC World for under warranty repair, Amazingly it had been returned to the customer with a letter claiming that a liquid had been spilt on the computer and was not covered by any warranty, I have to admit to being amazed at the diagnosis as it was pretty obvious to me that the liquid in question was the Liquid part of the Liquid Crystal Display, and from the clear point of impact had presumably occurred in transit or dropped up on opening. We have written a letter describing our findings, and have left it with the customer to help there claim for damaged in transit.

We have supplied the customer with a quote to fix the computer.