Today we are working at a customers on at Greville Road on the Emscote in Warwick. The customer has managed to break (Shattered) the screen on their MSI U135DX Netbook Computer so we have checked it and ordered the correct part to be fitted after arrival.
For the second job today we are with a customer on the Woodloes in Warwick, We are here to repair a slow running computer as well as perform other maintenance on the machine including cleaning up the registry and removing unneeded programs.
Now we are in Warwick to remove a fake antivirus from a Laptop computer called My Security Shield, It is believed the customer may have click a link on an email and the only thing this software does is to try to take money from the customer for its use. We edited the registry and removed this Fake Antivirus before scanning with Malwarebytes to make sure all clean then updated the computers antivirus and firewall security.
Today we have been working around Warwick the first job in Coten End to repair an issue on a laptop computer, The problem being that Word was not loading,
The Second of the day is for solving a Webmail issue on a computer running Windows XP
The Last of the day is for an ongoing ADSL problem the issue here is convincing the broadband operator that the fault is theirs to solve they seem to be giving us more hoops to jump through than usual.
UPDATE the issue in the end was found to be an internal fault on the telephone wiring but the trouble was the line would not increase in speed until 3 days after being added to the test socket unfortunately this is down to how the ADSL system tries to keep fault lines alive.
This afternoon we are in Warwick to repair a computer that is running slow.
The computer is a laptop PC running Windows XP , after going through all the usual checks registry, Virus check and Malware check, we found that the cause was that there was more than one guard on the web browser and they seemed to conflict with each other.
Good afternoon, We are now with the Sign Depot at Coten End in Warwick , We are here because the customer has reported that their computer system is running Slow, We found and Removed a Backdoor Trojan YBF Virus.
For the last job today we are examining two Laptops at Bridge End in Warwick, One is not installing updates and the other is getting very hot and over heating. The first one was found to be a corrupt update so we uninstalled deleted the cache and reinstalled the updates .The Second required dismantling and the fan cleaning, it had got very clogged up with dust.
We with a customer at Bishops Itchington in Warwickshire this afternoon to setup a new laptop computer, This includes installing all the customers software, Printer, and Scanner, Setting up Email Accounts, Then transferring their data from their old computer.