Data recovery in Wellesbourne

This afternoon i am on Grange Gardens in Wellesbourne to see a computer that is giving a blue screen of death and rebooting. To be honest the machine is fairly aged but the data is important so we booted in to recovery console and attempted to read the drive this resulted in the “Drive can not be enumerated” error message and we then attempted to run a check disk on the harddrive, this is a 50/50 situation and takes a good 60 to 90 minutes to complete but as the data was urgent we tried it and suceeded.The important thing to remember is that although it was working straight after there still might be an issue with the hardrive so we left the customer backing up his data to an external hardrive.

UPDATE as is the case in murphy’s law 2 weeks after we did this the computer died again but the customer was happy due to the fact his data had been saved and he had taken on board the warning and updated his backup each time he used.

Computer running slow at Wellesbourne in Warwickshire

This morning we are at Wellesbourne in Warwickshire repairing a desktop computer that is running slow one issue that may occur here is that if the fan on the processor is pulling the air towards the heat-sink there will be a large deposit on it which will increase the heat and then the processor will shut down sections of the processor in case of failure. This one has a bit of a carpet on the processors heat sink but the main issue has been caused by some malware which we removed by editing the registry and running a Malwarebytes scan