Good morning we are with a customer near Falklands Place at Temple Herdewyke between Kineton and Southam in Warwickshire, we are here to repair a computer that the customer reports as running slow.
We find after examination that the antivirus has been disabled by a rootkit virus , malware and other Trojan viruses.
To resolve this we edited the registry and ran a Malwarebytes scan this removed the problems from the computer and gave us a position from which we could remove and reinstall the antivirus program.
Good morning we are with a customer in Kineton between Warwick and Banbury in Warwickshire performing general computer support and maintenance.
Update: whilst here we also added Email accounts to another Apple iPhone, Apple iPad, Apple Macbook Pro and a laptop computer with Microsoft Windows 7.
Good morning we are with Complete Environmental Services at the Plantagenet Trading Estate on the Warwick Road in Kineton between Warwick and Banbury in Warwickshire, we are here to reset all the customers email systems on all their computers and devices, remove some spyware, malware and a virus from one of there computer systems.
Update: We installed the email on their computer systems, Apple iPhones and Apple iPad, the Toshiba laptop computer needed TCP/IP and winsocks resetting, and a desktop computer needed 2 antivirus programs removing, this was causing the computer to run slower.
This morning we are at Combrook Near Compton Verney between Wellesbourne and Kineton in Warwickshire to remove a root kit virus called “Smart Fortress 2012” this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should be removable by editing the registry and running a Malwarebytes Scan.
Update : This malware was more trouble to remove than the previous version we had to run system restore and choose a date earlier than when the virus arrived, followed by a check on the registry and a full Malwarebytes scan.
Further Update : it turns out this arrived via an email claiming to be a Federal Express missed delivery and the customer had opened an attachment
This morning we are at Kineton in Warwickshire with McGurk Performance Cars . We are here to repair one of the computers in the office it has an odd fault with the wireless, So we removed the Netgear Wireless PCI Card and added a new Wireless USB adapter.
This morning we are at Bishop’s Itchington between Southam and Kineton in Warwickshire to change a Wireless ADSL Router , this consists of making all the computers work on the new router and transferring the Wireless HP Printer.
Good afternoon, We are now with a customer on the Southam Road Near Gaydon and Kineton in Warwickshire, We are here to test the viability of using Netgear wireless access points to extend the range of the customers wireless broadband from an office in the main house to an annex at the other side of the building, After surveying and testing several set ups it was found to be cost prohibitive at this time, The issue here is that the building is made from thick cotswold Stone and although we could get a signal though its would require a minimum of 3 wireless access points to keep the signal strength high enough to use, So may be worth another look when the prices come down but at the moment it is cheaper to install another line and pay for broadband for a few years.