Good morning today we are repairing an Acer laptop computer with a customer at Blackdown in Royal Leamington Spa between Milverton and Stoneleigh.
We have been called out here topday because the customer has reported that the Acer laptop computer is not powering up correctly.
On this one we opened up the computer removed and reseated the memory and the processor and all was working again.
Although the machine is working it is very slow this appears to most likely to be the hard drive and due to the costs involved and the age of the computer it has been recommend that a replacement computer would be prudent in the near future.
Good morning we are with a customer on Lindsey Crescent at Kenilworth in Warwickshire, we are here because the customer has reported an issue with running Microsoft Office 2010 on their Acer Aspire Series 3 Laptop Computer.
When tested we find that there is a registry issue preventing the user profile from loading and the computer was locking up with in minutes of powering up followed by a blue screen of death stating that a memory error had occurred.
We first attempted to run the factory restore which maintains the users data this resulted in an error “WIM apply image fail error 0x45D (1117), upon reboot this resulted in a boot loader missing message.
At this point we stripped the computer and removed and backed up the customers documents, pictures and any thing else in the user folder to another computer.
We then restarted the computer holding the alt key and tapping the F10 key this loaded the factory reset menu which as we now had a backup of the customers data allowed us to run the factory restore to defaults.
Reinstall the customers programs and data, and install the customers HP Officejet Pro Wireless multi function Printer.
The next job is also in Kenilworth is to retrieve data from a broken laptop (To Expensive to repair as most likley needs a replacement Motherboard) and transfer to a new laptop all data recovered and a very happy customer.
We are with a customer on Fishponds Road in Kenilworth, We are here to solve an issue with the customer laptop and his wireless network. This on turned out to be a driver issue on the laptop we removed reset and reinstalled the Intel Wifi Link 5100AGN driver and was able to get it working again.
We are now with a customer on Webster Avenue in Kenilworth, We are here to repair several computer problems.
The desktop computer here has Trojan viruses and malware which we removed and then updated the antivirus software.
We reset the Router to include Wireless security.
The Philips Laptop has wireless issues and a fan that is not working, We stripped the laptop, Cleaned the fan and then reassembled this solved the fan issue, Removed and reinstalled the wireless driver which gave us working wireless .
Next today we are with a customer in Kenilworth, The customers laptop computer is giving disk read errors, On this one we ran a disk recover program and managed to get the laptop working again, As a precaution we have also made a backup of the customers data as there is no telling if a failure is around the corner.