Good morning we are with a customer on Lindsey Crescent at Kenilworth in Warwickshire, we are here because the customer has reported an issue with running Microsoft Office 2010 on their Acer Aspire Series 3 Laptop Computer.
When tested we find that there is a registry issue preventing the user profile from loading and the computer was locking up with in minutes of powering up followed by a blue screen of death stating that a memory error had occurred.
We first attempted to run the factory restore which maintains the users data this resulted in an error “WIM apply image fail error 0x45D (1117), upon reboot this resulted in a boot loader missing message.
At this point we stripped the computer and removed and backed up the customers documents, pictures and any thing else in the user folder to another computer.
We then restarted the computer holding the alt key and tapping the F10 key this loaded the factory reset menu which as we now had a backup of the customers data allowed us to run the factory restore to defaults.
Reinstall the customers programs and data, and install the customers HP Officejet Pro Wireless multi function Printer.
This morning we are in Kenilworth to setup a new laptop computer.This included transfering all the customers data (Documents,Pictures,Music,Emails,Etc). as well as installing the existing Wireless Printer.
Good Morning we are with a customer on Clinton Lane in Kenilworth, We are here to Install the customers new computer system, This includes installing antivirus and firewall security, Setting up wireless internet access, setting up the customers existing printer, and transferring the customers data from an older PC the data is including Documents, Pictures, Music, Favourites, Emails and the address book.
We are with a customer on Barrowfield Road in Kenilworth, We are here to Set up the customer new laptop computer with an O2 ADSL Wireless Modem Router, As well as this we make sure the computer is fully up to date with any antivirus and other security updates.
We are at a customer in Leek Wootton, We are here to setup a Samsung NC100 netbook computer system this includes Installing PCC Cash Book Plus, Setting up to use a Hewlett Packard Laserjet 1200 printer and connecting to the customers Wireless Network.
Next today we are with a customer in Kenilworth, We are here to setup the customers new Compaq Desktop PC, This consisted of Installing the customers required software, Transferring data from an old IDE hard drive from a previous computer, and Setting up an Existing Epsonj DX5000 printer.
Good Afternoon, We are with a Customer in Kenilworth, We are here to update the Quickbooks from 2006 version, The important thing here is to back up the data before you start, then update the program, followed by updating the data, then create a new backup so we have both before and after covered in case of any errors.
This morning we are with a customer on Avon Road in Kenilworth, We are here to Set up their new computer system, This involved setting up the PC, Wireless,All the customers software, Installing a printer and Transferring Data from an older computer.
Good Morning We are at a customers in Kenilworth, We are here to setup a new computer system which includes Installing software, Setting up a HP C4380 Wireless Printer and an Epson LQ300 dot matrix printer, Transferring all the customers data from their old computer which consists of Sage Accounts and Payroll Data, Documents, Photos, Emails, Email Address Books and of course making sure it all works.
This afternoon we are at a customers in Kenilworth, We are here for Several jobs starting by Installing the customers new BT broadband router, Then setting up their new laptop computer and installing any needed software including AVG free antivirus Software and setting up an Existing Canon Pixma IP90 Printer, This was then finished up by transferring the customers data from an existing Laptop PC to the new laptop and testing that all is readable.