This morning we are with Avon Energy Assessors Ltd at Welford on Avon in Warwickshire, we are here because the customer has reported that their laptop computer has slowed down and is not loading certain pages on Microsoft Internet Explorer and Microsoft Outlook was not sending or receiving emails. First we edited the registry and removed and…
Good morning we are with a customer on Lindsey Crescent at Kenilworth in Warwickshire, we are here because the customer has reported an issue with running Microsoft Office 2010 on their Acer Aspire Series 3 Laptop Computer. When tested we find that there is a registry issue preventing the user profile from loading and the…
We are with a customer on The Fairways at Leamington Spa in Warwickshire. The customer has reported a browser hijack and other malware and other computer virus problems. All virus removal tools are disabled by this rootkit and we had to load in safe mode then run the removal tools, it seem McAfee are not…
Good morning we are with a customer in Kineton between Warwick and Banbury in Warwickshire performing general computer support and maintenance. Update: whilst here we also added Email accounts to another Apple iPhone, Apple iPad, Apple Macbook Pro and a laptop computer with Microsoft Windows 7.
We are now with a customer on Warwick New Road at Leamington Spa in Warwickshire, we are here to help support the customer who has had a virus issue and can now not install a wireless adaptor. Update: The virus had effected the exe file association so we edited the registry, installed the wireless…
Good morning we are with a customer on Guys Cliffe Road at Leamington Spa in Warwickshire, we are here to help the customer solve an issue with their internet which started after upgrading the antivirus to AVG 2012 Internet Security. Update: Before we arrived the customer had ran system restore and this had got the…
We are now with Flooring inspirations on Wharf Street at Warwick in Warwickshire, we are here to replace a faulty router with a new Netgear DSN1000 Router, after which we do but get random Connection issues on the customers Dell Computer, to solve this problem we fixed the wireless channel , cleared the TCP IP…
We are with Paul Swanson Guitar Tuition at Greville Road on the Emscote in Warwick, we are here because the customer has reported that their MSI Notebook computer is running very slowly. Update after removing 10 entries from the registry, we removed several toolbars and unneeded programs, found and removed a Trojan Vundo virus and other…
Good morning, We are with a customer on the High Street at Marton in Warwickshire, we have been called out to look at a Packard Bell iMedia 2326 computer that is misbehaving, the Customer has reported that this Microsoft Windows 7 installed computer is working fine in safe mode, but fails in normal mode by…
We are now with a customer on Shottery Road at Stratford upon Avon in Warwickshire. we are here because after a Trojan virus got on to the customers Dell Inspiron laptop computer, they performed a system restore to return the system to normal but in doing so their documents music and pictures have disappeared ,…
Next today we are with a customer in Farnell Drive at Stratford on Avon in Warwickshire, we are here because the customer has reported an Problem with not being able to download his Email on his main computer. Update: on this one we removed unwanted toolbars, removed a W32.Malware-Gen Malware, ran a malware scan and…
For our last job today we are with a customer at Palmer road at Whitnash in Warwickshire, the customer has reported issues with their computer and we here to help. They have an email that wont delete and the www.telegraph.co.uk was not opening on Microsoft Internet Explorer 8. All repaired within the hour.
Good afternoon we are now with a customer on Almond Avenue at Royal Leamington Spa in Warwickshire, we are here to setup an IMAP email sync on their laptop computer system and other teething problems.
Next today we are with a customer on Birches Lane at Kenilworth in Warwickshire. we are here to check an Apple iPhone and an Apple iPad that has stopped sending and receiving emails plus other computer problems. Update Vodafone have discontinued their 360 service this means any phones using email on Vodafone will need to…
Good afternoon we are now with a customer on Russell Terrace at Leamington Spa in Warwickshire to setup an Apple iPhone Sync, check if a web booking system works correctly on the same phone, and some other computer maintenance.
Next today we are still at Kenilworth in Warwickshire with a customer on Kineton Road, we are here because the Customers Asus laptop is not working with the internet.
Next today we are on Northumberland Road at Leamington Spa in Warwickshire we are here because the customers computer is running slow. The issue here is that Lavasoft have released a program called Ad-Adware Pro Security and if your using Ad-Aware the malware remover they will offer you this product as a trial, the thing…
Good morning we are with a customer on Woodbine Street at Leamington Spa in Warwickshire, we are here to solve issues with the customers Microsoft Windows Live Mail Email program.
Next job today we are in Whitnash with a customer to Install accounts software on their PC
This afternoon we are at a customers in Leamington Spa, we are here to remove a fake antivirus
Good morning we are with a customer in Whitnash this morning to resolve issues with email on the customers computer. Update: While here we helped the customer Install Andica Accounts Software.
Good morning today we are at a Customer in Southam to examine and perform an on-site computer repair on a desktop computer System. Update: this job Required a new power supply unit and a Trojan Virus plus some malware removed.
This morning we are with Avon Energy Assessors Ltd at Welford on Avon near Weston on Avon, Luddington, Long Marston, and Binton in Warwickshire to perform a repair and some maintenance on the customers laptop computer, the main problem being with Microsoft Outlook 2007 being slow to load and Suggesting exit issues, opening in safe…
Good morning this morning we are in Warwick trouble shooting a wireless router installation, it seems one computer out of the devices here is not finding the wireless Router and we need to establish why. Update Turns out the wireless router installed was set to auto and had choose channel 13 and for some reason…
For the next job today we are in Stoneleigh to maintain a computer for a customer, the main issue is checking the Antivirus on the PC and its reported to be running slow. Update: The main thing effecting the speed of this Dell Studio laptop was the web control software supplied that was hogging resources…
First job this Afternoon I am at Kenilworth in Warwickshire we are here to repair the customers Dell computer system this looked as though we required the network card replacing , The Dell computer also required us to attempt a repair on its outlook PST Files. UPDATE For this Dell computer repair it turned out…
This morning I am in Coventry at Matrix Lasers Setting up and New Computer on the existing network. Here we are transferring the Documents, Setting up Sage Accounts , installing a PCI parallel port card to run an Epson dot matrix printer , transferring emails and address book, generally attempting to make the new machine…
This morning we are at Combrook Near Compton Verney between Wellesbourne and Kineton in Warwickshire to remove a root kit virus called “Smart Fortress 2012” this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should…
This morning i spent an hour cleaning up a computer on the Welsh Road between Cubbington and Offchurch. It had an update software from Macrovision running and this was holding a large percentage of the computers resources, Slowing the PC down and increasing the fan noise. We disabled the updater and various other applications and…
Today started in Kenilworth to clean up an old desktop pc that was not booting, and help setup a new laptop. Followed by setting up Windows networks shares for a firm of designers in Leamington Spa it seems no one likes file permissions.
This afternoon we are with a customer in Eathorpe, We are here to repair an issue with Outlook Express, We also remove search bars updated the antivirus and firewall and other general computer maintenance.
This afternoon we are at a customers in Stareton opposite Stoneleigh Park , We are here to remove a Trojan Virus from a Toshiba Laptop Computer.
We are on Offchurch Lane in Radford Semele, The customer has reported that the mouse cursor keeps freezing whilst they are using their IBM Thinkpad laptop computer, We ran the Spybot, Adaware and Avivra Scans on this computer and found a number of Viruses and malware which was removed, This solved the issues reported
Good morning we are now with a customer on Archery Fields in Warwick, We are here to do a bit of software fault finding because the customer is having an issue with Windows 7 Activation, this is solved and the customer is up and running again
Good Morning, Today we are with TopGrass at their Birdingbury Road Location in Marton, We are here today because the customer is reporting that one of the computers are running Slow. Update: on this one there was a number of programs using to many resources for this computer, We removed Google Desktop and other memory resident programs that…
Good Morning, Today we are with Employment Law Training in Wellesbourne, We are here because the new Wireless Kodak ESP7 all in one printer is giving problems with the scanner interface, we have updated the firmware and software to the latest versions available but are still having issues, To progress any further here we have…
Good afternoon, We are now with a customer on Windy Arbour in Kenilworth, We are here to solve an issue a Files Permissions error with Internet Explorer and Outlook Express, The issue here turns out to be a piece of malware called IAV this needs to be removed from the Registry and then any associated files removed…
Good Afternoon, For our next job today we are with a customer on Binswood Avenue in Leamington Spa, We are here because the customer has reported after a Windows Update the computers Internet Explorer stopped working. Update : We tested this one with the -extoff extension and it worked fine so we  removed incompatible addons…
Next today we are with a customer in Stoneleigh near Kenilworth, We are here to remove a fake antivirus called Personal Antivirus 2010, This computer was also infected with several Trojan Horse Viruses, and produced a Fake Blue Screen.
Good morning we are at a customers on the Woodloes in Warwick, the issue here is that the computer freezes intermittently and the webcam does not work correctly, it also gives a  “1628 Failed to complete Installation” error, to fix this one we required to edited the registry and install windows updates.
