Hoax Microsoft and support telephone calls

We are still getting a lot of customers complaining about hoax callers claiming to be a support agent for Microsoft and been past you details, Microsoft do not call customers unless they have a contract with you which unless your a huge corporate you will not have one.

The important thing to remember is that if you did not call them do not pass control off you computer to them, they could delete items from your computer when you tell them your not paying them, or install programs with out your consent to give them access when ever the machine is on.

The best way to subvert these phone calls it seems is to get a phone that shows the numbers calling you and if you don’t know the number and your not expecting a call let the answer machine get it , or if you don’t have one of these phones just say you don’t have a computer or say thank you i will call my computer man and hang up, Never give them control.

Telephone Marketing Scam “Virtual PC Doctors”

A Customer in Whitnash has Just made me aware of another scam using Microsoft’s name to gain credit card information, they call them selves “Virtual PC Doctors” and claim to call from microsoft and once they think they have your confidence they request access to your computer system, They then miss around for a bit doing nothing much really then proceed to show you the Event Viewer under Administrative Tools, now here is the fun bit they claim any problems in here means your computer is about to crash, in reality every Windows computer ever made will have at least once comment in here, they will then claim they can fix your non existent issue for a fee.

Keep control,Never hand over control of your computer or credit card to any one, Unless you initiated the call its most likely a hoax.