Good morning, today we are with Tachman Central at Tysoe between Banbury and Stratford on Avon in Warwickshire.
We are here because the customer has just moved offices and after a week of being fine the computers are failing to connect to the internet.
We tested the BT broadband and found it top be working correctly 7 Megabit download seemed very good for a village location .
The customers Acer laptop computer required the network stack drivers and settings to be reset and an easier to remove trojan virus was removed by running a malware scan whilst at it we also removed toolbars and other unneeded programs and cleaned up the registry.
On the desktop computer after checking was found to have a faulty network cable.
Whilst here it was noted that the customer was having troubles with an Android phone (Samsung Galaxy Ace), The customer had been complaining it lacked memory and also had been using the included software and a cable to transfer pictures what I suggested was that he should use Dropbox and have that transfer the pictures as the phone comes with only 2 GB RAM we removed any unused programs and installed Dropbox although its a bit slow to upload from the phone after the initial run of 80 photos it seemed to work fine.
We are now with a customer on Packwood Close at Stratford upon Avon in Warwickshire, We are here to perform some maintenance on the laptop and desktop computers here including checking antivirus is up to date, Checking that the machines are running correctly.
We are with a Customer on St Marys Road in Stratford upon Avon, The customer has reported that the computer system here is Locking up, We edited the Registry Removed some Trojan Virus and Malware, Updated Drivers, updated Internet Explorer 7 to Version 8, The main issue here was a fake antivirus called PC Doc Pro V5 which had not installed properly and was causing the system to freeze.
Good Afternoon, Next today we are with Contigeo in Stratford upon Avon, We are here to Remove a fake antivirus calling its self Internet Security 2010 which we accomplish and upon checking we found and removed several other Trojan Viruses and associated malware. We also performed some other general computer maintenance and upgraded the customers AVG 8.5 antivirus to version 9.
For the next job today we are at South Green Drive in Stratford on Avon, We are here to repair two computers the first has Trojan Viruses which we remove, The second was turning its self off, This was found to be because the Processor was over heating after some modification was working efficiently again and working fine.
Good Morning today we are with a customer in Alveston near Stratford upon Avon, We are here to perform Computer maintenance including updating the customers Antivirus and repairing an issue with the Customers Outlook Express Email.
Logan IT is a Computer Services company providing onsite services for its customers based in Coventry and Warwickshire. the Services provided include the likes of computer repair and virus removal for clients in their business premises or homes in the towns of Royal Leamington Spa, Warwick, Kenilworth, Stratford Upon Avon, Coventry and the villages in the surrounding Area.