Good morning we are with a customer near Falklands Place at Temple Herdewyke between Kineton and Southam in Warwickshire, we are here to repair a computer that the customer reports as running slow.
We find after examination that the antivirus has been disabled by a rootkit virus , malware and other Trojan viruses.
To resolve this we edited the registry and ran a Malwarebytes scan this removed the problems from the computer and gave us a position from which we could remove and reinstall the antivirus program.
Good morning we are with Complete Environmental Services at the Plantagenet Trading Estate on the Warwick Road in Kineton between Warwick and Banbury in Warwickshire, we are here to reset all the customers email systems on all their computers and devices, remove some spyware, malware and a virus from one of there computer systems.
Update: We installed the email on their computer systems, Apple iPhones and Apple iPad, the Toshiba laptop computer needed TCP/IP and winsocks resetting, and a desktop computer needed 2 antivirus programs removing, this was causing the computer to run slower.
We are now with Lighthorne Lamb in Lighthorne, We are here to remove a fake Antivirus Program from a computer, plus a few Trojan Viruses and other malware, We complete this by editing the registry, Then removing the fake antivirus and following up with a Virus and Malware Scan to make sure that the computer is clear.