Good Morning today we are with a customer at Gibbet Hill in Coventry , We are here because the customers computer is running slow, The computer it’s self seems to be running correctly so we have removed unneeded programs from the start up on the laptop computer and edited the registry the machine is faster but still quiet slow it has been determined that the Dell Inspiron 1525 Laptop computer that has been supplied with Vista and only 1Gb of RAM is under the required specification, To make it run smoothly in fact all vista machines should have a minimum of 2 Gb of Ram, This has been recommended and the customer has ordered.
Good afternoon we are now with a customer at Bridgetown in Stratford upon Avon, our purpose here is to connect the customer laptop to connect the customers Laptop computer to the internet.
Update the issue here was with the Network driver so to repair it we had to remove the Intel Wireless adaptor reset winsock and the tcpip stack then rebooot and reinstall the drivers.
Good morning we are now on Campion Way at Brownsover in Rugby we are here to repair a laptop computer and recover the customers data .
Update: The Laptop computer had corrupt files, but we were able to perform a recovery and have recovered all of customers important files in case of any further issues.
This Morning we are with a customer in Kenilworth, The customers Computer is not starting correctly and failing to boot up.
What had happened here was the processor had got to hot and started to shut down, which meant it had got so slow the computer had failed to shut down correctly before the power had gone when the customer attempted to power down, so we cleaned up the Heat sink on the processor and ran a repair on the hard drive and left the machine in a working state backing up the data in case any further issues arise.
Good morning today we are with a customer at The Meadows in Leek Wootton near Warwick, We are here to change the customer over to Sky Broadband and have installed the supplied router, We have also updated the customers firewall and antivirus software and removed a shortcut for some thing called Platte Account as well as a few Trojan viruses.
Good morning today we are at a customers in Mollington Grove at Hatton Park, We are here to rescue a laptop computer with Windows XP installed that is not booting, the issue is to far gone to be able to repair it normally and quickly we revert to backing up and reinstalling windows over the top in doing this we managed to recover the customers data and got the machine operating normally again.
Good evening we are at a customers by Brookhurst School in Leamington Spa, We are here to removal a fake antivirus called XP Antivirus and a couple of Trojan Virus from the customers machine, after removing the Trojan Virus we updated to the antivirus to AVG 8.5 and finished by leaving Spybot scanning the computer to make sure that the machine is clear of any malware.
This afternoon we are at a customers on the Stratford Road in Lighthorne Heath near Gaydon test track, We are here to setup a desktop computer with a Sky broadband router for this one we provided a Wireless USB adapter to allow the use of the computer upstairs and the router to remain downstairs.
Update we had a few issues with the lenght of line at this address but managed to get it working stably, Sky’s Support Telephone Number is 0870 600 5630 i checked online and broadband support should also be on 0800 0287855.
Good morning today we are with a customer on the Woodloes in Warwick, We are here to fix a broadband problem on the talktalk ISP they gave us a second line support number to use should the issue arise again this is 0870 087 8046.
Update this number has been withdrawn i guess to many people found it over the last 6 months
This morning we are with Abacus Business Services in Leamington spa, We are here to setup a small network which allows a DOS version of Sage to print via the network to a windows XP computer using a HP Laserjet 1005 Printer.
Update: this required a piece of software called DOS2USB to make it work.
This afternoon we are with Lighthorne Lamb in Lighthorne Village. We are here to perform network and computer maintenance including checking the customers antivirus is all up to date and working , also we are installing sage on a computer here.
Good Morning today we are with Warwickshire Trailers near Henley in Arden to perform computer maintenance which includes checking that the antivirus is up to date and working and helping to produce reports on Quickbooks.
We are now with a customer in Warwick installing a Replacement Keyboard on Their Toshiba Satellite Laptop Computer
This afternoon we are at a customers in Kenilworth, We are here for Several jobs starting by Installing the customers new BT broadband router, Then setting up their new laptop computer and installing any needed software including AVG free antivirus Software and setting up an Existing Canon Pixma IP90 Printer, This was then finished up by transferring the customers data from an existing Laptop PC to the new laptop and testing that all is readable.
This afternoon we are at a customers in Stratford upon Avon, We are here for Several jobs starting by Installing the customers new Sky broadband router, Then setting up their new Toshiba laptop computer and installing any needed software including antivirus Software and setting up an Existing Hewlett Packard Printer, This was then finished up by transferring the customers data from an existing desktop PC to the new laptop and confirming all readable( This included Documents, Pictures, Favourites, Emails and the address book ).
Logan IT is a Computer Services company providing onsite services for its customers based in Coventry and Warwickshire. the Services provided include the likes of computer repair and virus removal for clients in their business premises or homes in the towns of Royal Leamington Spa, Warwick, Kenilworth, Stratford Upon Avon, Coventry and the villages in the surrounding Area.
We are in Straford upon Avon helping a Customer order a broadband package that suits their needs.
Good morning today we are at Gary Maxwell Photographer in Lillington between Cubbington and Royal Leamington Spa, We are here to perform computer maintenance on a Laptop that has been freezing up, and add a new Vista PC to the Existing Network.