Tag: Computer Maintenance Warwick

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Laptop Computer Data Recovery and Backup at Warwick

For the last job today we are at a customers on Chesford Crescent at Warwick, We are here to repair the customers Laptop computer which is giving a hall.dll Error, To check this computer we booted to system recovery Console and attempted to read the hard drive this resulted in the error “unable to enumerate directory”, This meant the hardrive was unreadable so we had no choice but to attempt a recovery on the computer, this was successful and after being able to reboot in to windows we setup the customer with a backup system and left the machine backing up. The reasoning for this is that the data involved was critical to the customer and having had one issue it seemed quite likely another may occur.

Update as it happens 2 days later the repaired machine died and the backup of the laptop computer saved the customer from having to repay for data recovery, the only thing to note here is if your using a hard drive to backup to then you need to remember it is also a mechanical device and it is worth retiring the back up drives every 2 years to avoid failure.

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Trojan virus removal at Wasperton near Barford in Warwickshire

This morning we are with a customer at Wasperton near Barford in Warwickshire, We are here because the customer has reported that there computer was running slow, On examination it was found that a number of Trojan Viruses had infected their computer system we removed these using Malwarebytes anti-malware software, edited the registry and ran a virus scan to check.

Now I am happy to report that the computer is now running normally.

Computer repair and virus / malware removal at Wasperton near Barford in Warwickshire

 

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Memory Upgrade in Warwick

This morning we are back in Warwick to upgrade the memory on a Hewlett Packard a6001 Desktop Computer with 2 * Kingston KTHXW4300/1G this will give the computer 2GB of RAM which should be enough for standard office programs on Windows Vista.

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Email Trouble in Warwick

Good Morning, Today we are with a customer on Church Street in Warwick, We are here to solve some Email problems and perform some general computer maintenance, one of the issues here is the age of the machine so it will be quite slow, and we found it was necessary to remove any unneeded programs, including things like Google Desktop that was indexing the drive to much for its use.

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Desktop Computer running slow at Warwick

This morning we are with a customer in Warwick to repair their computer system, after cleaning it up and checking its decided that the memory on the machine needs upgrading to GB to make it work well with the software being used, Typically Windows XP uses no more than 512MB unless its installed with Photoshop, Windows Vista and 7 Require 2GB just to run efficiently any thing above 4GB is good but as always more is better (The 32bit Versions are limit to a max of 3.5GB RAM).

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PC Running Slow – Computer Repair in Warwick

This afternoon we are with a customer in Warwick, We are here to repair a computer that is running Slow.

The Problem here was two fold in that the fan on the processor was clogged with a few years or dirt and carpet which increased the temperature , and the other was a Trojan Virus that was stealing the rest of the processor time, The End Result is a machine that functions much better.

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Computer Repair at Woodloes Park in Warwick

Good morning we are at a customers on the Woodloes in Warwick, the issue here is that the computer freezes intermittently and the webcam does not work correctly, it also gives a  “1628 Failed to complete Installation” error, to fix this one we required to edited the registry and install windows updates.

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Computer Maintenance in Warwick

Good morning today we are with a customer on Beauchamp Road in Warwick, We are here to sort out issues with a printer, This turns out oddly to be a corrupt profile and to solve it we had to create a new user profile and copy the data and emails back in,Strangley this was also stopping the customer from adding her New USB printer.

 

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Computer Rebooting in Warwick

Good afternoon we are in Warwick to repair a computer that is rebooting constantly, for this one we have booted up a CD in recovery console and attempted to read the drive this resulted in the error “An error occurred during directory enumeration” and meant the drive was currently unreadable, So we ran the recovery tool from the CD, this found and fixed errors on the hardrive this allowed us to load the computer and the customers data was recovered, The recommendation at this point is to make sure any important or irreplaceable data such as letters,accounts or pictures are all backed up to another media such as CD, Memory Stick or another hardrive as the possibility of the error reoccuring in a more problematic state could occur.

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Computer Repair on the Percy in Warwick

Good Afternoon we are now at a customers on the Percy in Warwick, We are here because the customer’s desktop computer is running slow, To solve this we have to edit the registry and remove any unneed programs and tool bars, check the antivirus and run a spybot scan.

Update this one had a piece of Malware that calls it’s self Registry Optimizer in the add remove programs list it was only part of the issue but pretty much any thing that claims to optimize or speed up your computer is to be distrusted unless proven otherwise.

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Broadband Change and Computer Maintenance in Leek Wootton

Good morning today we are with a customer at The Meadows in Leek Wootton near Warwick, We are here to change the customer over to Sky Broadband and have installed the supplied router, We have also updated the customers firewall and antivirus software and removed a shortcut for some thing called Platte Account as well as a few Trojan viruses.

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Broadband Trouble on The Woodloes at Warwick

Good morning today we are with a customer on the Woodloes in Warwick, We are here to fix a broadband problem on the talktalk ISP they gave us a second line support number to use should the issue arise again this is 0870 087 8046.

Update this number has been withdrawn i guess to many people found it over the last 6 months