Good morning we are with a customer on Church Road at Snitterfield between Wolverton Tiddington and Bearley in Warwickshire, The customer has reported that computer was running slowly and kept reporting permissions issues which needed repairing so we removed any unneeded programs, edited the registry & startup files, and updated the customers antivirus and firewall as well as installing the latest Windows updates.
Computer with Mouse Freezing at Radford Semele
We are on Offchurch Lane in Radford Semele, The customer has reported that the mouse cursor keeps freezing whilst they are using their IBM Thinkpad laptop computer, We ran the Spybot, Adaware and Avivra Scans on this computer and found a number of Viruses and malware which was removed, This solved the issues reported
Removed Fake Security Essentials in Kenilworth
Virus Problems in Warwick
My Security Engine – Fake Antivirus Removal at Warwick Gates
Computer running slow at Wolston in Warwickshire
We are now with a customer on Main Street at Wolston in Warwickshire. We are here because the customer has reported that their computer is running very slow, its a Compaq Presario laptop computer running Microsoft Windows Vista we cleaned up the computer by editing the registry and running a Malwarebytes scan which helped matters, but it was supplied with only 1 Gigabyte of RAM and Microsoft Windows Vista really needs 4 Gigabyte of RAM or more to work smoothly, We have recommended the customer to buy a 4 Gigabytes RAM upgrade for which we have supplied the part numbers.
Computer Repair Wireless Installation and Trojan Virus Removal in Kenilworth
We are now with a customer on Webster Avenue in Kenilworth, We are here to repair several computer problems.
The desktop computer here has Trojan viruses and malware which we removed and then updated the antivirus software.
We reset the Router to include Wireless security.
The Philips Laptop has wireless issues and a fan that is not working, We stripped the laptop, Cleaned the fan and then reassembled this solved the fan issue, Removed and reinstalled the wireless driver which gave us working wireless .
Browser Hijack and Missing Documents at Marton
We are with a customer on the High Street in Marton, The Problem here is that the computer has missing Documents, Pictures, Emails, It also has a Browser Hijack which upon opening Internet Explorer random internet sites appeared at will, After checking the machine we removed a Root Kit Virus and several Trojan Viruses, Edited the registry, Cleaned the Internet Explorer Browser, removed all the temporary files, Repaired the computers file Permissions, and restored all the data, after all this we ran a malware scan to check all was clean.
Computer Running Slow at Admington
Good morning, We are with a customer at Admington near Shipston on Stour, We are here because the customer has reported an problem with the speed of the computer being very slow. After checking we edited the registry, and removed Tool bars,Viruses and Malware from the computer system to effect a complete repair.
Computer Running Slow at Alderminster
Good morning, We are with a customer on the Shipston Road at Alderminster, We are here because the customer has reported an issue with the speed of the computer being very slow. After checking we edited the registry, and removed Tool bars,Viruses and Malware from the computer system to complete the repair.
Fake Windows Security Program Removal in Marton
Computer Shutting down Intermittently in Warwick
We are now with South Warwickshire Electrical Services on the All Saints Road in Warwick, We are here because the customer has reported that his computer is running slow and is intermittently rebooting, This one was not booting up to start with and needed a recovery performing on the hard drive before we started, this allowed us to start up the computer and we could then edit the registry , Remove a number of Tool bars , Removed any unneeded programs such as Google Desktop , as well as removing the Trojans, Viruses and other Malware including the removal off conime.exe, backdoor.bot, sdra64.exe.
Computer Rebooting on the Rugby Road at Royal Leamington Spa in Warwickshire
( Fake Virus ) XP Security Tool Removal in Royal Leamington Spa
Computer Running Slow at Balsall Common
This afternoon we are with a customer on Kemps Green Road in Ballsall common to repair a computer that is running slow.
The computer is running Windows XP , after going through all the usual checks registry, Virus check and Malware check, we found that the cause was that there was more than one antivirus on the computer and they conflicted with each other.
Various computer support at Wolston in Warwickshire near Coventry
Good morning we are with a customer at Wolston in Warwickshire near Coventry, We are here to upgrade the customers antivirus and firewall plus setup a backup system for Windows XP to a memory stick to transfer information between two computers.
Dead Computer to repair and Other Maintenance at Balsall Common in Warwickshire
Good afternoon, We are with a customer on Station Road at Balsall Common in Warwickshire, We are here because the customer has reported that his computer needs repairing the fault described is that the computer is powering up but has flashing on the screen.
Update after some investigation it was found that the computers power supply was not functioning correctly so we replaced the unit and tested, We also updated the customer antivirus and firewall programs to the latest versions.
Internet Explorer and Outlook Express not Loading in Kenilworth
Good afternoon, We are now with a customer on Windy Arbour in Kenilworth, We are here to solve an issue a Files Permissions error with Internet Explorer and Outlook Express, The issue here turns out to be a piece of malware called IAV this needs to be removed from the Registry and then any associated files removed from the machine this one had an EXE, LSP, Toolbar, And a browser hijack, We removed all these and retested the PC all clear.
ftav.exe Virus on a Computer in Leamington
Good afternoon we are with a customer on Church Hill in Royal Leamington Spa, We are here to remove a Virus that uses random letters plus ftav.exe, The symptoms are a green shield in the resident program icons, We removed this problem by editing the registry, Deleting the Virus Files from the Application Data and Temp Files, And then checked clear by running a Malwarebytes Scan, The Norton antivirus here was very out of date and needed the use of the Norton removal tool to uninstall from the computer, We replaced this with the free AVG antivirus and Zonealarm firewall.
Trojan Downloader and fake Antivirus Removal in Kenilworth
Good afternoon we are now with a customer on Heyville Croft in Kenilworth, We are here to remove a fake antivirus from a Sony Vaio laptop computer, The fake is called Internet Secuirity 2010 its aim is to relief you off some money for a product that does not exist.
Update This version seemed to be helped by a Trojan downloader virus and had attached its self to the system files in effect we were forced to lose the system restore folder or get the virus back.
Backdoor Trojan Virus Removal at Coten End in Warwick
Good afternoon, We are now with the Sign Depot at Coten End in Warwick , We are here because the customer has reported that their computer system is running Slow, We found and Removed a Backdoor Trojan YBF Virus.
Computer Clean up in Cubbington
Good morning today we are on The Grange in Cubbington, We are here to Clean up a customers laptop computer that is running particularly slow.
Update this one proved to be a combinationof a non moving fan which we cleaned up and got working , and Trojan Viruses including other malware which we removed
Malware removal annoying popups on a computer system at Bascote in Warwickshire
Good morning today we are with a customer at Bascote between Ufton Southam and Long Itchington in Warwickshire, We are here because the customers computer is running slow and has a never ending stream of pop ups appearing on the screen these are usually titled Adserving or Aedgency.com, To remove this we had to edit the startup files in the registry, Removed temporary files, Ran a Trojan virus remover, and once cleaned we setup a backup system.
Computer Freezing in Warwick
Good afternoon we are now with a customer on Bridge Street in Warwick, The issue here is that the Customers machine Locks up intermittently, for this one we need to check the heat sink to make sure the fan is clean and working, Edit the registry and remove malware and trojan viruses.
Fake antivirus and Trojan Virus Removal in Stratford upon Avon
Good Afternoon, Next today we are with Contigeo in Stratford upon Avon, We are here to Remove a fake antivirus calling its self Internet Security 2010 which we accomplish and upon checking we found and removed several other Trojan Viruses and associated malware. We also performed some other general computer maintenance and upgraded the customers AVG 8.5 antivirus to version 9.
W32 Trojan Virus in Kenilworth
Good Morning we are with a customer on Fishponds Road in Kenilworth, we are here because the customer has reported his laptop computer is running slow. After some investigation the computer was found to have a number of Trojan horse Viruses including the W32 patched virus. These were removed and the customers laptop computer was back to normal again.
Trojan virus removal at Wasperton near Barford in Warwickshire
This morning we are with a customer at Wasperton near Barford in Warwickshire, We are here because the customer has reported that there computer was running slow, On examination it was found that a number of Trojan Viruses had infected their computer system we removed these using Malwarebytes anti-malware software, edited the registry and ran a virus scan to check.
Now I am happy to report that the computer is now running normally.
PC Running Slow in Leamington Spa
Next this morning we are at a customers at Leamington Spa in Warwickshire , We are here to repair a laptop computer that is running slow and upgrade the Customers AVG Antivirus from 8.5 to Version 9.
Personal Security Fake Antivirus Removal in Stoneleigh near Kenilworth
Next today we are with a customer in Stoneleigh near Kenilworth, We are here to remove a fake antivirus called Personal Antivirus 2010, This computer was also infected with several Trojan Horse Viruses, and produced a Fake Blue Screen.
Removing a Trojan Virus in Whitnash
Good afternoon, We are with a customer in Whitnash removing a Trojan Virus, this involves Editing the Registry and removing infected files.
Virus Removal and Computer Maintenance in Kenilworth
Good Morning and Happy New Year,
This morning we are with a customer in Kenilworth, We are here to remove a HTML Framer virus, After removing we also updated Internet Explorer to Version 8 and the customers version of AVG to Version 8
autorun.gl Worm Removal in Kenilworth
We are with a customer in Kenilworth, We are here to removal a worm called autorun.gl from a laptop and 3 pen drives. It seems the AVG installed is failing with this virus at the present time, so we have removed AVG and installed Avast Antivirus this was able to scan the laptop computer and remove all traces of the worm, We was then in a position to clean the Pen Drives using a utility downloaded from Avast.
Root Kit Virus Removal in Stareton
Next today we are in Stareton to clean a virus off a customers laptop computer, The viruses here was a root kit virus this is a virus that attaches and hides it’s self in the windows system files and a Trojan virus that Hijacks the Browser.
A Computer Repair at Henley in Arden
Next today we are with a customer in Henley in Arden, We are here to Repair a Compaq PC, The issue on the computer is that it is freezing up, Upon Investigation it is found to have two faults the first was that the processor heat sink was blocked up with dust, and the second was that it had a Trojan Virus, We cleaned up the computer and all is now working well.
Couple of Computers to Repair in Stratford upon Avon
For the next job today we are at South Green Drive in Stratford on Avon, We are here to repair two computers the first has Trojan Viruses which we remove, The second was turning its self off, This was found to be because the Processor was over heating after some modification was working efficiently again and working fine.
Repairing a Computer at Radford Semele
Trojan Virus Removal in Kenilworth
Now we are in Kenilworth to investigate a Laptop Computer that is not able to send Emails, Upon Examining the reasons why we found the computer had been blocked by Spam Haus, It had been blocked because of Several Viruses on the computer including Rootkits, Trojan Horses, We removed theese and requested the block to be lifted.
Email Trouble in Barford (Virus Removal)
PC Running Slow – Computer Repair in Warwick
This afternoon we are with a customer in Warwick, We are here to repair a computer that is running Slow.
The Problem here was two fold in that the fan on the processor was clogged with a few years or dirt and carpet which increased the temperature , and the other was a Trojan Virus that was stealing the rest of the processor time, The End Result is a machine that functions much better.