Dial up Internet Problems in Barford

Next today we are with a customer in Barford to repair a broken dial up internet connection, the issue here is that Outlook Express gives errors 0x800CCC90 and 0x800CCC0E. We fixed these issues and then updated the customers antivirus to AVG 9 and Zone Alarm firewall to the latest version.

W32 Trojan Virus in Kenilworth

Good Morning we are with a customer on Fishponds Road in Kenilworth, we are here because the customer has reported his laptop computer is running slow. After some investigation the computer was found to have a number of Trojan horse Viruses including the W32 patched virus. These were removed and the customers laptop computer was back to normal again.

Trojan virus removal at Wasperton near Barford in Warwickshire

This morning we are with a customer at Wasperton near Barford in Warwickshire, We are here because the customer has reported that there computer was running slow, On examination it was found that a number of Trojan Viruses had infected their computer system we removed these using Malwarebytes anti-malware software, edited the registry and ran a virus scan to check.

Now I am happy to report that the computer is now running normally.

Computer repair and virus / malware removal at Wasperton near Barford in Warwickshire

 

autorun.gl Worm Removal in Kenilworth

We are with a customer in Kenilworth, We are here to removal a worm called autorun.gl from a laptop and 3 pen drives. It seems the AVG installed is failing with this virus at the present time, so we have removed AVG and installed Avast Antivirus this was able to scan the laptop computer and remove all traces of the worm,  We was then in a position to clean the Pen Drives using a utility downloaded from Avast.

Very hot laptop in Warwick

For the last job today we are examining two Laptops at Bridge End in Warwick, One is not installing updates and the other is getting very hot and over heating. The first one was found to be a corrupt update so we uninstalled deleted the cache and reinstalled the updates .The Second required dismantling and the fan cleaning, it had got very clogged up with dust.

Noisy Laptop in Kenilworth

This morning we are in Kenilworth to investigate a noisy laptop amongst other general computer maintenance.

Update its turned out the noise was a faulty battery , whilst here we installed the customers Canon IP90 printer and updated their Antivirus

Hard Drive Disk Read Error in Kenilworth

Next today we are with a customer in Kenilworth, The customers laptop computer is giving disk read errors, On this one we ran a disk recover program and managed to get the laptop working again, As a precaution we have also made a backup of the customers data as there is no telling if a failure is around the corner.

Root Kit Virus Removal in Stareton

Next today we are in Stareton to clean a virus off a customers laptop computer, The viruses here was a root kit virus this is a virus that attaches and hides it’s self in the windows system files and a Trojan virus that Hijacks the Browser.

 

QuickBooks Update in Kenilworth

Good Afternoon, We are with a Customer in Kenilworth, We are here to update the Quickbooks from 2006 version, The important thing here is to back up the data before you start, then update the program, followed by updating the data, then create a new backup so we have both before and after covered in case of any errors.

New Computer and Network Maintenance at Wasperton

This morning we are with a customer in Wasperton near Barford, We are here to install a new computer and wireless system, This entails Setting up the machine installing all the customers software, Transferring data from another pc, including emails, Favourites, Documents and Printers this all goes well until we get to the new printer its seems the supplier sent us a HP Laserjet 1312 MFP and we required the NFI version which has the network card installed, I Guess we will be back in a few days to finish this job .

Setting up ACT in Kenilworth

The Last job today is for a customer in Kenilworth, We are here to install Sage ACT a customer database manager, the important thing here is to make sure the data from an old installation and the emails works as intended.

Email trouble at Wellesbourne in Warwickshire

Good morning today we are with a customer at Wellesbourne in Warwickshire, We are here to keep there computer up to date, Upgrade antivirus Etc, as well as repair an issue with the email, the problem was an email stuck in the out box, and Track an intermittent issue on a Kodak Wireless Printer.

Wireless Trouble at Barford

Now we are with a customer in Barford, We are here to connect an IBM R51 Laptop to the customers broadband and setup the internet and email systems.Upon examination a lot of the computers drivers are missing, we reloaded all the computers drivers which fixed the problem.

A Computer Repair at Henley in Arden

Next today we are with a customer in Henley in Arden, We are here to Repair a Compaq PC, The issue on the computer is that it is freezing up, Upon Investigation it is found to have two faults the first was that the processor heat sink was blocked up with dust, and the second was that it had a Trojan Virus, We cleaned up the computer and all is now working well.

 

Memory Upgrade in Warwick

This morning we are back in Warwick to upgrade the memory on a Hewlett Packard a6001 Desktop Computer with 2 * Kingston KTHXW4300/1G this will give the computer 2GB of RAM which should be enough for standard office programs on Windows Vista.

Couple of Computers to Repair in Stratford upon Avon

For the next job today we are at South Green Drive in Stratford on Avon, We are here to repair two computers the first has Trojan Viruses which we remove, The second was turning its self off, This was found to be because the Processor was over heating after some modification was working efficiently again and working fine.

Email Trouble in Warwick

Good Morning, Today we are with a customer on Church Street in Warwick, We are here to solve some Email problems and perform some general computer maintenance, one of the issues here is the age of the machine so it will be quite slow, and we found it was necessary to remove any unneeded programs, including things like Google Desktop that was indexing the drive to much for its use.

Desktop Computer running slow at Warwick

This morning we are with a customer in Warwick to repair their computer system, after cleaning it up and checking its decided that the memory on the machine needs upgrading to GB to make it work well with the software being used, Typically Windows XP uses no more than 512MB unless its installed with Photoshop, Windows Vista and 7 Require 2GB just to run efficiently any thing above 4GB is good but as always more is better (The 32bit Versions are limit to a max of 3.5GB RAM).