Trojan Virus Removal in Kenilworth

Now we are in Kenilworth to investigate a Laptop Computer that is not able to send Emails, Upon Examining the reasons why we found the computer had been blocked by Spam Haus, It had been blocked because of Several Viruses on the computer including Rootkits, Trojan Horses, We removed theese and requested the block to be lifted.

Broadband Trouble in Stoneleigh

We are now with a customer in Stoneleigh to look at an issue with broadband, The issue here is no connection to the exchange, so we test with a known working modem and this is the same we then went to the master socket and tested and all was ok.

Update: The fault is traced to an internet wiring fault on the phone line.

Computer Installation in Warwick

Good Morning, Today we are on Bridge End at Warwick in Warwickshire, The job here is to setup and install a new computer, Recover data from an old broken computer such as pictures documents and emails,  Then setup and test the customers printer and scanner.

Laptop Powering off Cubbington

We are with a customer at The Grange in Cubbington, The Problem here is a laptop that is going off a few seconds after powering on.

Update we tested the power supply unit and the battery and they came up as working fine, It was determined that the power supply side of the main board was   the fault, and cost wise was going to be to expensive to repair, So the customer has ordered a new Laptop and we will recover the data from this one then.

Computer Installation in Kenilworth

This morning we are with a customer on Avon Road in Kenilworth, We are here to Set up their new computer system, This involved setting up the PC, Wireless,All the customers software, Installing a printer and Transferring Data from an older computer.

Virgin / NTL Wireless Access Point Setup in Kenilworth

For our Last job this afternoon we are at a customers on Henry Street in Kenilworth, We are here to setup an access point system with a cable modem and a router.

Update : We managed to get it to work in the attic with a laptop and on a playstation 3 on the first floor all coming from one access point on the ground floor.

Internet Trouble in Warwick

Good Morning we are working on an Emergency Call Out at Cocksparrow Street in Warwick, We are here because the customer is having problems connecting to the internet, for this we tested the line and found that it was not working correctly, so we called the internet service provider which in this case was Orange and managed to get the customer up and running again.

Missing Emails in Wasperton

Good Morning today, We are at a customers in Wasperton near Barford, We are here because the customer Emails are missing.

Update: actually all new emails are missing from the inbox and this is caused by a corrupt inbox we managed to back up the emails and restore them to a new profile.

 

A Computer Repair in Warwick

Good morning, Today we are at a customers on the Woodloes in Warwick, we are here for two reasons first is the computer is running Slow and the second is the internet has been intermittent, The Main issue here has been caused by malware which we removed by editing the registry, removing the malware and then running a Malwarebytes scan, The Second issue which did not help the speed was that the processor heat sink and fan needed some minor clean up maintenance as is blocked by Dust, Carpet and cat hair, We removed this and freed up the fan and the machine was back to working properly.

Broadband and access point setup at Wolston in Warwickshire

Good morning today we are at a customers on Main Street at Wolston in Warwickshire near Coventry, We are here to install a wireless bridge system of two access points, The main objective of this is to share the buildings internet connection in the office at the side of the house with with the rest of the building, We managed to do this using only 2 access points one which has to be wired to the main router and the other in a convenient location in the house on route to the areas requiring access.

Broadband Trouble in Ilmington

Good Morning Today we are with a customer at Grump Street in Ilmington, We are here to fix the customers broadband problems, The problem being that the customers could see the router but not the internet, On this one it required the winsocks and tcpip stack to be reset and some other computer maintenance.

PC Running Slow – Computer Repair in Warwick

This afternoon we are with a customer in Warwick, We are here to repair a computer that is running Slow.

The Problem here was two fold in that the fan on the processor was clogged with a few years or dirt and carpet which increased the temperature , and the other was a Trojan Virus that was stealing the rest of the processor time, The End Result is a machine that functions much better.

Computer Setup in Kenilworth

We are in Still  Kenilworth to setup a new laptop computer.This included transfering all the customers data (Documents,Pictures,Music,Emails,Etc) from an existing machine with a broken lcd screen, as well as installing the existing Wireless Printer, We are also setting up a backup system.

Virus Removal and Computer Maintenance in Henley in Arden

This morning we are at Henley in Arden to remove a root kit virus called “Smart Fortress 2012″ this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should be removable by editing the registry and running a Malwarebytes Scan.

Update : it turns out this arrived via an email claiming to be a Federal Express missed delivery and the customer had opened the attachment