Good morning, today we are with Tachman Central at Tysoe between Banbury and Stratford on Avon in Warwickshire.
We are here because the customer has just moved offices and after a week of being fine the computers are failing to connect to the internet.
We tested the BT broadband and found it top be working correctly 7 Megabit download seemed very good for a village location .
The customers Acer laptop computer required the network stack drivers and settings to be reset and an easier to remove trojan virus was removed by running a malware scan whilst at it we also removed toolbars and other unneeded programs and cleaned up the registry.
On the desktop computer after checking was found to have a faulty network cable.
Whilst here it was noted that the customer was having troubles with an Android phone (Samsung Galaxy Ace), The customer had been complaining it lacked memory and also had been using the included software and a cable to transfer pictures what I suggested was that he should use Dropbox and have that transfer the pictures as the phone comes with only 2 GB RAM we removed any unused programs and installed Dropbox although its a bit slow to upload from the phone after the initial run of 80 photos it seemed to work fine.
We are now with Flooring inspirations on Wharf Street at Warwick in Warwickshire, we are here to replace a faulty router with a new Netgear DSN1000 Router, after which we do but get random Connection issues on the customers Dell Computer, to solve this problem we fixed the wireless channel , cleared the TCP IP , winsocks, cache and the DNS and this fixed the issue.
For the next job today we are on the Warwick Road in Kenilworth to configure an in house broadband network including at least 2 Wireless Access Points to allow the wireless to work on all 3 floors of the Building.
This afternoon we are at a customer in Kenilworth to help them reinstall their computer systems after a house move.
This required a Wireless USB Adapter to get it all working now, But it seems we may be back in the next few weeks to setup a wireless access point system as at the moment the wireless only Covers 1/3rd of the house
Good morning this morning we are in Warwick trouble shooting a wireless router installation, it seems one computer out of the devices here is not finding the wireless Router and we need to establish why.
Update Turns out the wireless router installed was set to auto and had choose channel 13 and for some reason the wireless card was set to US so was only able to see up to channel 11, reset to UK and all seems well plus removed a search bar from the computer.
Today we are in Warwick just off of the Myton Road with Aztec Design installing a Wireless Bridge system of two Access Points, The main objective of this is to share the Buildings Internet connection in the office on the side of the house with with the rest of the building, We managed to accomplish this using only 2 access points one which has to be wired to the main router and the other in a strategic location in the centre of the house on route to the room requiring access.
This morning we are at Kineton in Warwickshire with McGurk Performance Cars . We are here to repair one of the computers in the office it has an odd fault with the wireless, So we removed the Netgear Wireless PCI Card and added a new Wireless USB adapter.
This morning we are at Bishop’s Itchington between Southam and Kineton in Warwickshire to change a Wireless ADSL Router , this consists of making all the computers work on the new router and transferring the Wireless HP Printer.
We are now able to offer an installation service for bridged or single Access point setup.
Bridging access points is very useful for larger buildings that require full coverage of a wireless network or buildings with metal objects embeded in the walls as a way of moving the radio around the problem this requires a minimum of 2 Wireless access points with a bridge capacity.
Single access Points are mainly used to add wireless capability to an existing wired network system.
The access points are not very big typically about A5 in size and approximately 2 cm tall although you still need to allow room for the aerial at the back most can be used wall mounted as well as free standing.
Good Morning, We are with a customer on the High street in Henley in Arden, We are here to Install a Netgear wireless ADSL modem router and connect to all the computers and wireless devices at the customers premises.
Update: There was an issue with receiving wireless signal in the kitchen downstairs, We worked out that is was to do with lead in the roof just above the kitchen and with this knowledge we repositioned the router and managed to get a usable internet connection.
Good morning we are with a customer on the rugby road in Leamington Spa, We are here today to help the customer Install his new BT wireless broadband router, Set up the Email and internet on his computer, As well as making sure that he is protected with antivirus and firewall.
Good morning we are with a customer on Jordan Close in Kenilworth, We are here to Install a Wireless ADSL Modem Router check their existing computer and HP wireless printer work and then set up the customers new kindle device.
Good Morning, We are with a customer by Roman Way at Southam in Warwickshire, We are here to help the customer set up an Apple iPad and Installing an Epson wireless multifunction network printer, The printer works fully on the computer , but Apple have not supplied printer drivers on their equipment and the Epson supplied program only allows the printing of pictures.
We are now with a customer in Halford, We are here to setup the customers new BT Broadband wireless router with the customers current Toshiba laptop computer, As well as setting up the wireless we also update the customers antivirus and firewalls.
We are now with a customer on the Blacklow Road in Warwick, We are here to Support a customer with a Wireless Connectivity issue, The problem is that the cable modem and the Router are in a study room upstairs but the customer would like to be able to wirelessly use the internet in the lounge downstairs and connect a computer via cable in an upstairs room, To solve this we connect the Cable modem and Router to the PC upstairs as normal, The house already has fitted a network cable with a socket next to the router upstairs and another socket in the hall next to the lounge downstairs as well as a cable and socket to feed the bed room , We connect a short network RJ45 fly lead between the socket and the router upstairs, Downstairs we attach a Switch which allows us to share between the Bedroom upstairs and a Netgear Access Point to allow us to wirelessly connect in the lounge.
Good afternoon, We are with a customer on the Shipston Road at Alderminster, We are here because the customer has reported a problem with their computer connecting to the wireless network. After much testing we reset the wireless channel on the router to fix this fault.
Good morning we are with a customer at Gullimans Way on the Radford Road in Leamington Spa, We are here to install the customers new Toshiba laptop computer, Wireless Broadband including Internet and Emails, and any required software of the customers.
Good morning we are with a customer on Leam Terrace in Leamington Spa, We are here to set up an Apple iPad and help the customer understand how to use it. (We Installed the customers wireless Internet and Email, and synced to the computer)
We are now in Eathorpe near Leamington Spa, We are here because the customer has reported that Internet Explorer has been blocked on her computer system, What we had to do here was reset the winsocks and TCP/IP settings and this repaired the issue.
We are now with a customer on Newbold Terrace East in Leamington Spa, We are here to Install the customers new computer system including setting up antivirus and firewall security, Installing wireless to gain access to the internet and emails, Set up a Hewlett Packard Deskjet F2280 multifunction USB printer,Installed a Record Deck and Audacity, Plus we recovered data from an old pc including documents, Pictures, Music, Favourites Emails and address book for AOL and Contacts and calendar from Outlook.
We are now with a customer on Webster Avenue in Kenilworth, We are here to repair several computer problems.
The desktop computer here has Trojan viruses and malware which we removed and then updated the antivirus software.
We reset the Router to include Wireless security.
The Philips Laptop has wireless issues and a fan that is not working, We stripped the laptop, Cleaned the fan and then reassembled this solved the fan issue, Removed and reinstalled the wireless driver which gave us working wireless .
Good afternoon, We are now with a customer on the Southam Road Near Gaydon and Kineton in Warwickshire, We are here to test the viability of using Netgear wireless access points to extend the range of the customers wireless broadband from an office in the main house to an annex at the other side of the building, After surveying and testing several set ups it was found to be cost prohibitive at this time, The issue here is that the building is made from thick cotswold Stone and although we could get a signal though its would require a minimum of 3 wireless access points to keep the signal strength high enough to use, So may be worth another look when the prices come down but at the moment it is cheaper to install another line and pay for broadband for a few years.
We are with a customer on Barrowfield Road in Kenilworth, We are here to Set up the customer new laptop computer with an O2 ADSL Wireless Modem Router, As well as this we make sure the computer is fully up to date with any antivirus and other security updates.
Good morning, today we are with Complete Learning on the Queensway Trading Estate in Royal Leamington Spa, We are here to help setup and site three Netgear access points to allow access to the internet throughout the customers building.
Good morning, We are with a Customer on Tidmarsh Road in Leek Wootton, We are here to set up the customers new Sony Vaio all in one computer, this includes Installing all the customers required software, setting up both of the customers printers a HP Laserjet and an Epson Inkjet, Transferring data from the customers old desktop computer, Setting up Favourites Emails and Address Books, Installing the customers new ADSL wireless router, and setting up a sync backup system.
We are now at Arlington Avenue in Leamington Spa, We are here to connect the customer laptop to a wireless router, as well as check the internet ,Install and check Emails on Outlook and update the antivirus to Norton 360 V4.
This morning we are with a customer on the High Street in Henley in Arden, We are here because the customer has bough a new Apple Macbook Air running OS X Snow Leopard they need it setting up with his wireless network, The customer also wants to run Windows software on this machine so we looked at Parallels Desktop Version 4 and VMware Fusion 3, we opted to try the VMware Fusion as they provided a trial version on download and at this time Parallels seems to be in beta, when finished the VMware worked perfectly with the Quicken and Microsoft Office programs so we purchased the full versions.
For the next job today we are with a customer in Kenilworth, We are here to update the customers Virgin Cable internet with a wireless Router and add to the network an Epson Wireless Printer and a Toshiba Laptop
This Morning we are on Mountfield Crescent in Wellesbourne installing a Wireless Bridge system of Access Points, The main objective of this is to share the Buildings Internet connection in an office with a room at the opposite end of the House , We managed to accomplish this using only 2 access points one which has to be wired to the main router and the other in a strategic location on route to the room requiring access, When we tested this setup we found we had also gained internet access in the summer house at the end of the garden.
This afternoon we are at a customers on the Stratford Road in Lighthorne Heath near Gaydon test track, We are here to setup a desktop computer with a Sky broadband router for this one we provided a Wireless USB adapter to allow the use of the computer upstairs and the router to remain downstairs.
Update we had a few issues with the lenght of line at this address but managed to get it working stably, Sky’s Support Telephone Number is 0870 600 5630 i checked online and broadband support should also be on 0800 0287855.